donate with oh polly
In 2021, we became the first retailer to launch an Online Clothing Bank, giving our UK customers a sustainable way to extend the life of their pre-loved clothing. We know that updating your wardrobe often leaves older styles unworn, so we created a charitable and circular solution in partnership with The Salvation Army.
how do i donate?
- Click the link below and get started.
- Follow the steps on the screen to register your donation.
- Package up your preloved clothing and unwearable textiles.
- Download the QR code/label and take your parcel to the local drop-off.
For more information, read our FAQ at the bottom of the page.
This is for UK customers only.
what is an online clothing bank?
Instead of physically going to a charity shop, you can generate a free returns label and send your donations straight to The Salvation Army at your local drop-off point. Fuss-free, helping charity and a much more sustainable way of clearing out your wardrobe!
why is it important?
The COVID-19 pandemic hit charities hard, with 28% of people reducing their donations. This initiative is a chance to make a real difference by supporting a cause that matters. It’s also a way to take action against the throwaway fashion crisis, which sees over 336,000 tonnes of clothing sent to landfill in the UK each year.
why the salvation army?
The Salvation Army provides specialist support for survivors and potential victims of modern slavery, shelter for those experiencing homelessness and so much more as the largest charity-owned textiles collector in the UK.
The Salvation Army’s trading arm (SATCoL) repurposes over 60,000 tonnes of second-hand textiles. SATCoL delivers a message of hope through sustainable efforts and develops strategies to help protect the planet, one donation at a time. Your donations can be a part of continuing to create change. So far we've raised over £6,000.
what happens to my donation?
When you donate your pre-loved clothing, it is sent to The Salvation Army for review. It will either be resold, recycled or remanufactured.
FAQs
Clothing, shoes and accessories from any brand can be donated, as a charitable and sustainable solution to rehoming your pre-loved pieces.
They can be in any condition! Your donations can be used for all kinds of purposes, from resale to recycling the materials into new products or remanufacturing into fillers for soundproofing or insulation, there is so much that they can be used for.
As long as your parcel is secure, no heavier than 20kg and with no 2 sides longer than 120cm, send anything that you have.
Anything, re-use your Oh Polly packaging or another brand. Or put your items in something that is non- see through, sealable and waterproof. Please ensure your parcel is secure and no heavier than 20kg with no 2 sides longer than 120cm.
Search 'Oh Polly donations' in your email search bar. The QR codes don't expire. so you won't need to create a new one. If you can't find it, simply make a new one.
1. Download the label that we sent to your email.
2. Print the label and stick it to your parcel.
3. Head to your local DPD drop off location and return it.
4. Keep hold of the receipt for reference.
To find your local drop off, please click here.
1. Download the label that we sent to your email.
2. Head to your local InPost Locker drop off.
3. Use the touchscreen to click 'Send a parcel', you then need to follow the on-screen instructions.
4. Scan the QR code and select which size box you think is most appropriate. You can choose from small, medium or large.
5. A locker will open, please follow the instructions and put the parcel inside. Then close the door.
6. Scan the QR code to retrieve your receipt. Keep hold of the receipt for reference.
Please note, you do not need a label for this service. When the courier comes to pick up the parcel, then they'll do this for you.
To find your local drop off, please click here.
To see locker capacity, please click here.
1. Download the label that we sent to your email.
2. Head to your local Collect+ drop off.
3. Scan the QR code in store and they'll generate a label and send it on for you.
4. Keep hold of the receipt for reference.
To find your local drop off, please click here.
