BEHIND THE SEAMS
Oh Polly creates iconic stand out pieces that are sure to get you noticed. From new season trends you don’t want to miss to wardrobe essentials that can be dressed up or down, we have got shapes and styles for all. Made from high-quality, durable materials, our styles were designed to be worn time and time again.
We’re committed to more sustainable practices and have been using Modal in our collections since 2021. To give you greater transparency of your product journey, we’re in the process of having all our old and new products certified, so you can be sure it's made with TENCEL™ Modal fibres.
Product recovery scheme: Repair and Rewear
If something happens to your item, we may be able to help you! We'll refund 20% of the item value, which allows you to take the item to your local tailor or fix it yourself. Did you know that extending a garment’s life by just nine months can reduce its carbon, waste, and water footprints by between 20 to 30 per cent?!*
Please note that all cases are reviewed individually.
Spot wash machine
93% of our returns are re-sellable. Wonder what we do with the rest? We have an inhouse spot wash machine that we use on 4% of returns. This means that they can be cleaned and re-packaged in perfect condition to be sent back out.
Parker Lane help us to re-distribute end of season, slow selling stock and damaged items to areas that we don't have as much footfall. This helps to prolong the end-use of our products. They also take the remaining 3% of returns! Find out more here.
CHERISH YOUR CLOTHES
Our clothes are built to last but it's important that you know how to care for them. Visit our Take Care page below for tips and tricks on how to look after specific materials and styles.
Introducing Oh Polly Rental
We're excited to introduce our new rental edit in partnership with ZOA as part of our continued effort to embrace a circular economy.
Clothing rental can extend product lifespans, reduce consumer waste, and offer customers a more sustainable approach to consumption.
Steve Brown, Chief Operating Officer for the Oh Polly Group, expressed excitement about the collaboration:
"Partnering with Zoa to introduce a sustainable rental service is a significant step for the Oh Polly Group. We are dedicated to offering our customers not only the latest in fashion but also a conscientious way to enjoy it. This collaboration embodies our commitment to sustainability and inclusivity."
You can now rent Premium Oh Polly Occasionwear as well as Bo+Tee Loungewear and SKI bundles.
DONATE FOR A DISCOUNT
You can donate your preloved clothing and non-wearable textiles to charity for free through our online clothing bank scheme, in partnership with The Salvation Army - they don’t have to be Oh Polly items, it can be any brand!
This is only for UK customers.
UNITED NATIONS SUSTAINABLE DEVELOPMENT GOALS
Our current initiatives support the following goals:
- Goal 12 - Responsible Consumption and Production
- Goal 13 - Climate Action
- Goal 15 - Life on Land
Find out more about the goals here.