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Cherish Your Clothes

We are committed to not only delivering quality clothing but also guiding you on how to maintain and look after your clothing to keep it looking its best for years to come. When you treat your clothes right, they'll always have your back in style.

Trying on your new Oh Polly 'fit

We kindly ask that you do your best to try to handle and repackage items with care if you decide to return them.

Hygiene and customer safety are really important to us. Items must be returned back to us in their original condition - unworn, undamaged, free of makeup, pet hairs, deodorant, perfume and must have all original tags and/or ribbons attached.

Some top tips:

  • Due to the delicate nature of some of our fabrics, please remove jewellery before trying it on.
  • Only remove the tag and ribbon if you're keeping the product/s.
  • We recommend trying products on without makeup!


Our garments are made to last but it's just as important that you know how to care for the specific materials. Find out how to take care of your favourite Oh Polly products.

We recommend checking the products individual care label as some fibres are blended together and require different levels of care.

keep your clothes out of landfill

Did you know that 92 million tonnes of garments end up in landfill every year? 

Make sure to get the most out of your items, because our clothing is built to last. Made from high-quality, durable materials, our styles were designed to be worn time and time again.

If something happens to your item, or you feel like your clothing has served its time, and you’re on the hunt for a refresh, it shouldn't go in the bin! 
Here are some ways you can divert clothing from landfill:

  • Make sure you follow the washing instructions and take care for your items.
  • Repair the item yourself or take it to a seamstress. By extending a garment’s life by just nine months can reduce its carbon, waste, and water footprints by between 20 to 30 per cent!
  • Upcycle them into something new - get creative!
  • Donate your clothes to a charity. UK customers can donate items through our website. See more here.
  • Pass them onto your friends and family
  • Resell the item
  • Look into local clothing swap events - this is a great way to meet new people as well as finding a new fresh fit!
  • As a last resort, if they're not wearable, send your items off for recycling. Find your local textile recycling centre here:
  • UK - The Salvation Army, through our Online Clothing Bank
  • USA - GoodwillAmerican Recyclers
  • Australia - RecyclingNearYou
  • Rest of world - search "textile recycling near me"