UK returns for refunds are subject to a returns fee of £2.99** which will be deducted from the refund amount. International return fees may vary and will be deducted from your return, unless you're using self-post.
Where you have been offered FREE Click & Collect at checkout but have opted to pay for delivery, your delivery fee will not be refunded.
UK customers have 21 days to return for an exchange or refund, extended to 28 days for store credit.
International customers have 30 days to return for an exchange or refund, extended to 45 days for store credit.
*If you're returning part exchange, part refund then your return will only be free if your exchange item value outweighs your refund item value.
**High volume returns may be subject to a higher returns fee.